Flexible-Schedule Food Service Associate

El Pollo Loco; California; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Excellent career growth potential (we 

Flexible Schedule: Full-Time or Part‑

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible spending accounts, Legal Ins.

401(K) plan with match and immediate v

Discounts on theme parks, movie

Job summary

El Pollo Loco is hiring a Service Team Member in California. You will greet guests, assemble orders, and help prep our flame-grilled favorites to deliver memorable experiences. The role emphasizes friendly service, accuracy, and efficient order processing to support daily operations.

Previous customer service or food service experience is preferred but not required. Flexible full-time or part-time hours are available, with benefits and opportunities for growth within the company.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Skills

Customer service

Cash handling

Team collaboration

Job description

El Pollo Loco is hiring a Service Team Member in California. You will greet guests, assemble orders, and help prep our flame-grilled favorites to deliver memorable experiences. The role emphasizes friendly service, accuracy, and efficient order processing to support daily operations.

Previous customer service or food service experience is preferred but not required. Flexible full-time or part-time hours are available, with benefits and opportunities for growth within the company.