Guest Experience & Excursions Director – Onboard/Ashore

American Cruise Lines; Mobile (AL); Hybrid; USD 90,000 - 140,000; Full time

Job summary

American Cruise Lines seeks a Cruises & Excursions Director to lead onboard guest engagement and ashore excursion programs across our US-flag ships. You will manage excursions, vendor relations, and guest services while reporting to the Hotel General Manager.

This full-time, on-board and ashore hybrid role requires energetic, polished presentation and strong leadership to coordinate activities, communications, and guest experiences.

Qualifications

• Experience in hospitality or cruise guest services is preferred.

Responsibilities

• Lead onboard guest engagement and ashore excursion programs.
• Oversee excursions, vendor relations, and guest services across ships.
• Report to the Hotel General Manager.

Job description

American Cruise Lines seeks a Cruises & Excursions Director to lead onboard guest engagement and ashore excursion programs across our US-flag ships. You will manage excursions, vendor relations, and guest services while reporting to the Hotel General Manager.

This full-time, on-board and ashore hybrid role requires energetic, polished presentation and strong leadership to coordinate activities, communications, and guest experiences.