Guest Experience & Events Lead

RR Donnelley & Sons; San Francisco (CA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RR Donnelley & Sons is seeking a Corporate Event Lead in San Francisco to champion guest experience across front-of-house touchpoints. You will coordinate meetings, events, and hospitality services, training staff to deliver elevated experiences and ensuring workspace readiness for a hybrid workforce.

The role emphasizes service excellence and seamless client interactions. As a key liaison, you’ll manage bookings, AV and catering, and produce post-event reports to drive improvements.

Qualifications

• Minimum 2 years in receptionist/front-of-house.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to lift up to 50 lbs.
• Professional demeanor and attire required.

Responsibilities

• Own client-facing spaces and guest journey end-to-end.
• Coordinate meetings, events, and hospitality services.
• Train and develop front-of-house staff for consistency.
• Support workspace readiness in a hybrid environment.

Skills

Interpersonal skills

Multitasking

Communication

Tools

Microsoft Office

Job description

RR Donnelley & Sons is seeking a Corporate Event Lead in San Francisco to champion guest experience across front-of-house touchpoints. You will coordinate meetings, events, and hospitality services, training staff to deliver elevated experiences and ensuring workspace readiness for a hybrid workforce.

The role emphasizes service excellence and seamless client interactions. As a key liaison, you’ll manage bookings, AV and catering, and produce post-event reports to drive improvements.