Guest Experience & Events Coordinator

Convene; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) with company match

Career development

Volunteer opportunities

Job summary

Convene Hospitality Group is seeking a Hospitality Coordinator to oversee the daily execution of our workplace, meeting, and event experiences at 75 Rockefeller Plaza. You will report to the Service Manager and General Manager and serve as a visible, client-facing member ensuring a flawless environment for tenants and guests.

You'll collaborate across departments, support end-to-end meetings and events, manage front-of-house operations, logistics, and staffing, and help with bookings, calendars,

Qualifications

• Minimum 2 years of experience in hospitality.
• Strong communication skills and a service-first mindset.
• Highly organized, adaptable, and able to multitask.
• Flexible and long hours sometimes required.
• Ability to move, lift, push, pull, and stand for extended periods.

Responsibilities

• Welcome and check in all guests, clients, and workplace members.
• Manage lobby/reception flow, VIP arrivals, and guest support.
• Oversee desk/floor coverage, cleanliness, and organization.
• Coordinate load-in/load-out, freight, and vendor logistics.
• Assist with bookings, catering, badges, and requests.
• Manage calendars, event schedules, and internal communications.

Skills

Hospitality

Communication

Organization

multitasking

Tools

Salesforce

JIRA

Robin

ProxyClick

DocuPhase

Canva

Google Suite

Job description

Convene Hospitality Group is seeking a Hospitality Coordinator to oversee the daily execution of our workplace, meeting, and event experiences at 75 Rockefeller Plaza. You will report to the Service Manager and General Manager and serve as a visible, client-facing member ensuring a flawless environment for tenants and guests.

You'll collaborate across departments, support end-to-end meetings and events, manage front-of-house operations, logistics, and staffing, and help with bookings, calendars,