Guest Experience & Events Concierge

Viticus Group - Animal Health; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive & Transparent Salary

Full-Time Benefits (Medical, Dental,  

401(k) with 3% Company Match

Career development

Job summary

Viticus Group in Nashville seeks a Client Services Ambassador to deliver outstanding customer service and represent the organization professionally. The role includes welcoming clients, providing educational resources, and maintaining a personalized experience while reporting to the Client Services Supervisor.

Flexibility includes up to 40 hours weekly, overtime, weekends, and holidays as needed. Responsibilities cover client assistance, beverages, snack service, transportation coordination, and

Qualifications

• High School diploma or equivalent is required.
• ,
• Minimum 2 years of experience in Customer Service.

Responsibilities

• Assist clients with name badges, printing, and admin needs.
• Provide beverage and snack service to ensure a welcoming experience.
• Coordinate transportation services as needed (rideshare, taxis, etc.).
• Maintain welcome environment and professional client interactions.
• Print and collect required waivers and documentation.

Skills

Strong communication

Customer service experience

Organizational skills

Team collaboration

Professional demeanor

Time management

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Viticus Group in Nashville seeks a Client Services Ambassador to deliver outstanding customer service and represent the organization professionally. The role includes welcoming clients, providing educational resources, and maintaining a personalized experience while reporting to the Client Services Supervisor.

Flexibility includes up to 40 hours weekly, overtime, weekends, and holidays as needed. Responsibilities cover client assistance, beverages, snack service, transportation coordination, and