Guest Experience & Entertainment Host (Bowling, Arcade)

Riverside EpiCenter, LLC; Mableton (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

Riverside EpiCenter, LLC in Mableton, GA is seeking an Entertainment Associate to greet guests and run the Arcade, Rock Wall, and Bowling activities. You will set up and lead interactive games, assist with equipment, and help coordinate event logistics to ensure a fun and safe environment.

The role involves hosting exclusive events, checking in guests, managing party bookings, and handling basic POS transactions. Prior customer service experience is a plus, with a focus on guest satisfaction.

Qualifications

• Experience in greeting guests and handling inquiries is preferred.
• Ability to host and lead interactive activities for guests of all ages.
• Comfort with using point-of-sale systems and handling simple transactions.

Responsibilities

• Maintain and operate the Brunswick system for bowling operations.
• Book and host exclusive parties, ensuring a seamless and enjoyable guest experience.
• Check guests in and provide assistance with event logistics.
• Perform system maintenance and ensure all equipment is in working order.
• Sanitize and reset equipment and party areas between events.
• Serve as the liaison between clients and EpiCenter staff to coordinate event needs.
• Organize and oversee activities such as bowling, rock climbing, and arcade play.
• Serve food and beverages in compliance with company policies.
• Manage the bowling league, from inquiries to hosting tournaments.
• Lead interactive games and entertain guests of all ages.
• Ensure the safety of all guests during activities.
• Monitor the cleanliness and organization of entertainment spaces.
• Report any maintenance issues or safety concerns to the Entertainment Manager and Security.
• Operate point-of-sale systems for transactions.

Skills

Customer service

Event hosting

POS transactions

Guest relations

Tools

Brunswick system

Job description

Riverside EpiCenter, LLC in Mableton, GA is seeking an Entertainment Associate to greet guests and run the Arcade, Rock Wall, and Bowling activities. You will set up and lead interactive games, assist with equipment, and help coordinate event logistics to ensure a fun and safe environment.

The role involves hosting exclusive events, checking in guests, managing party bookings, and handling basic POS transactions. Prior customer service experience is a plus, with a focus on guest satisfaction.