Entertainment Associate

Riverside EpiCenter, LLC; Mableton (GA); On-site; USD 16,531 - 24,796; Full time

Job summary

Riverside EpiCenter, LLC in Mableton, GA is seeking an Entertainment Associate to greet guests and run the Arcade, Rock Wall, and Bowling activities. You will set up and lead interactive games, assist with equipment, and help coordinate event logistics to ensure a fun and safe environment.

The role involves hosting exclusive events, checking in guests, managing party bookings, and handling basic POS transactions. Prior customer service experience is a plus, with a focus on guest satisfaction.

Qualifications

• Experience in greeting guests and handling inquiries is preferred.
• Ability to host and lead interactive activities for guests of all ages.
• Comfort with using point-of-sale systems and handling simple transactions.

Responsibilities

• Maintain and operate the Brunswick system for bowling operations.
• Book and host exclusive parties, ensuring a seamless and enjoyable guest experience.
• Check guests in and provide assistance with event logistics.
• Perform system maintenance and ensure all equipment is in working order.
• Sanitize and reset equipment and party areas between events.
• Serve as the liaison between clients and EpiCenter staff to coordinate event needs.
• Organize and oversee activities such as bowling, rock climbing, and arcade play.
• Serve food and beverages in compliance with company policies.
• Manage the bowling league, from inquiries to hosting tournaments.
• Lead interactive games and entertain guests of all ages.
• Ensure the safety of all guests during activities.
• Monitor the cleanliness and organization of entertainment spaces.
• Report any maintenance issues or safety concerns to the Entertainment Manager and Security.
• Operate point-of-sale systems for transactions.

Skills

Customer service

Event hosting

POS transactions

Guest relations

Tools

Brunswick system

Job description

Position: Entertainment Associate

Location: Mableton, GA

General Statement of Duties

The Entertainment Associate serves as a customer service representative, greeting and assisting guests in the Arcade, Rock Wall, and Bowling Alley. They are responsible for ensuring smooth operations by maintaining and operating the Brunswick system, managing party bookings, and hosting exclusive events. The Entertainment Associate provides a fun and safe environment by setting up and leading interactive activities, assisting with equipment use, and ensuring guest satisfaction. This role also includes checking in guests, sanitizing equipment, coordinating entertainment activities, and managing the bowling league from inquiries to tournament hosting.

Essential Job Functions

• Maintain and operate the Brunswick system for bowling operations.
• Book and host exclusive parties, ensuring a seamless and enjoyable guest experience.
• Check guests in and provide assistance with event logistics.
• Perform system maintenance and ensure all equipment is in working order.
• Sanitize and reset equipment and party areas between events.
• Serve as the liaison between clients and EpiCenter staff to coordinate event needs.
• Organize and oversee activities such as bowling, rock climbing, and arcade play.
• Serve food and beverages in compliance with company policies (buffet-style service or beverage replenishment).
• Manage the bowling league, from handling inquiries to hosting tournaments.
• Lead interactive games and entertain guests of all ages.
• Ensure the safety of all guests during activities.
• Monitor the cleanliness and organization of entertainment spaces.
• Report any maintenance issues or safety concerns to the Entertainment Manager and Security.
• Operate point-of-sale systems for transactions.

All candidates selected for employment with Riverside EpiCenter will be required to successfully complete a background check and drug screening as a condition of employment. Failure to pass either requirement may result in disqualification from the hiring process or termination of employment.