Guest Experience Pro: Arcade, Bowling & Karaoke

Round1 Entertainment Inc; Mentor (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Free play credits

Scholarly and team-building events

Flexible scheduling

Family-friendly work environment

Job summary

Round1 Entertainment Inc. in Mentor, OH, seeks a guest services associate to greet customers, guide them through our arcade, bowling, and karaoke venues, and ensure an enjoyable experience.

The role emphasizes friendly interaction, efficient assistance, and teamwork in a fast-paced, high-energy environment. Availability on nights and weekends is preferred to support peak periods and events.

Qualifications

• High School diploma or GED is required.
• 1–2 years of experience in a hospitality or retail environment is preferred.

Responsibilities

• Engage customers to determine their needs during shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually attractive for customers.
• Respond to customer requests promptly and politely with a friendly demeanor.
• Answer phone inquiries for general information.
• Perform special projects and other duties as assigned by management.

Education

High School diploma or GED

Job description

Round1 Entertainment Inc. in Mentor, OH, seeks a guest services associate to greet customers, guide them through our arcade, bowling, and karaoke venues, and ensure an enjoyable experience.

The role emphasizes friendly interaction, efficient assistance, and teamwork in a fast-paced, high-energy environment. Availability on nights and weekends is preferred to support peak periods and events.