Guest Experience Educator — Retail & Product Expert

lululemon; Napa (CA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Bonus program

Job summary

lululemon in Napa, CA is seeking an Educator to deliver world-class guest experiences through product education and authentic connection with our community. You’ll guide guests on product benefits, support seamless transactions, and contribute to a premium store environment.

The role emphasizes teamwork, initiative, and adaptability, with shifts including evenings and weekends to meet guest needs and store priorities.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.

Responsibilities

• Create an exceptional guest experience through active engagement and timely assistance.
• Educate guests on product features and benefits to support purchase decisions.
• Collaborate with team members to ensure smooth store operations and customer service excellence.
• Assist with in-store technology usage and omnichannel programs (Buy Online, Pickup in Store, etc.).
• Move dynamically on the floor to address guest and store needs and maintain store presentation.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon in Napa, CA is seeking an Educator to deliver world-class guest experiences through product education and authentic connection with our community. You’ll guide guests on product benefits, support seamless transactions, and contribute to a premium store environment.

The role emphasizes teamwork, initiative, and adaptability, with shifts including evenings and weekends to meet guest needs and store priorities.