Guest Experience Educator | Pop-Up Outlet

Rise Social; Conway, Northern (NH, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Bonus program

Extended health and dental benefits

Mental health plans

Paid time off

Retirement plan matching

Wellbeing programs

Job summary

lululemon in North Conway, New Hampshire is seeking an Educator for an 8 month contract to deliver world-class guest experiences and high-quality product education. You will guide customers through purchases, returns, and store services while maintaining a premium store ambiance.

The role emphasizes teamwork, inclusivity, integrity, and enthusiasm as you engage guests and support store operations with a flexible schedule including evenings and weekends.

Qualifications

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests.
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable.
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others.
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives.
• Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.

Skills

Guest experience

Teamwork

Inclusion & diversity

Integrity/Honesty

Personal responsibility

Self-awareness

Collaboration

Enthusiasm

Education

High school diploma or GED

Job description

lululemon in North Conway, New Hampshire is seeking an Educator for an 8 month contract to deliver world-class guest experiences and high-quality product education. You will guide customers through purchases, returns, and store services while maintaining a premium store ambiance.

The role emphasizes teamwork, inclusivity, integrity, and enthusiasm as you engage guests and support store operations with a flexible schedule including evenings and weekends.