Guest Experience Educator — Luxury Retail (Contract)

lululemon; Modesto (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica is seeking an Educator for our Vintage Faire Pop Up on a contract through January 2027. The Educator role focuses on world-class guest experience, delivering top-quality product education, and authentically sharing our community and culture in-store.

As a foundational member of the team, you will engage guests, assess needs, perform transactions, support omnichannel programs, and help keep the luxury store environment energized and welcoming.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica is seeking an Educator for our Vintage Faire Pop Up on a contract through January 2027. The Educator role focuses on world-class guest experience, delivering top-quality product education, and authentically sharing our community and culture in-store.

As a foundational member of the team, you will engage guests, assess needs, perform transactions, support omnichannel programs, and help keep the luxury store environment energized and welcoming.