Guest Experience Educator — Elevate Service & Connection

lululemon; Bozeman (MT); On-site; USD 28,929 - 35,817; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Job summary

lululemon in Bozeman, MT is seeking an Educator to deliver world‑class guest service and share top‑quality product education while authentically engaging with our community and culture. You will move on the floor to connect with guests and support store operations, creating an inclusive, premium experience.

The role emphasizes collaboration with teammates, flexibility with shifts, and adherence to store standards, with a focus on maintaining a luxury environment and guest satisfaction.

Qualifications

• Past experience delivering guest service in a retail or store environment.
• Ability to communicate product education clearly to guests.
• Demonstrates inclusive, respectful teamwork and a positive attitude.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs and offer tailored purchase and return solutions.
• Provide product education and articulate value of items sold.
• Move dynamically on the floor to engage guests and support store needs.
• Receive guest feedback and partner with leadership to resolve issues.
• Contribute to a respectful and inclusive team environment.
• Perform stock and floor maintenance following store standards.
• Follow safety policies and store procedures.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self‑Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon in Bozeman, MT is seeking an Educator to deliver world‑class guest service and share top‑quality product education while authentically engaging with our community and culture. You will move on the floor to connect with guests and support store operations, creating an inclusive, premium experience.

The role emphasizes collaboration with teammates, flexibility with shifts, and adherence to store standards, with a focus on maintaining a luxury environment and guest satisfaction.