Guest Experience Educator — Elevate Product Knowledge

Lululemon Athletica Inc.; Tannersville (Monroe County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail store. You will educate guests on product benefits, engage with customers, and support store operations while maintaining a luxurious environment.

You will participate in omnichannel programs, restock and present merchandise, and collaborate with leadership to enhance guest satisfaction. Flexible scheduling is required.

Qualifications

• Excellent guest service and communication skills.
• Ability to educate guests on product benefits and features.
• Comfort with omnichannel programs (buy online/pickup in store, ship from store, phone sales).
• Able to collaborate with teammates to optimize guest experience.
• Wosters? will adapt to a fast-paced luxury store environment.

Responsibilities

• Interact with guests to ensure a great guest experience while valuing their time.
• Assess guests’ needs to provide customized purchase and return solutions and support.
• Provide technical product education and articulate product value and benefits.
• Facilitate end-to-end guest transactions and omnichannel programs.
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and work with leadership to address issues.

Skills

Guest experience

Product education

Omnichannel service

Team collaboration

Adaptability

Respectful environment

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail store. You will educate guests on product benefits, engage with customers, and support store operations while maintaining a luxurious environment.

You will participate in omnichannel programs, restock and present merchandise, and collaborate with leadership to enhance guest satisfaction. Flexible scheduling is required.