Guest Experience Driver - Trams, Rides & Guest Service

Cleveland Metroparks; Cleveland (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

The Cleveland Metroparks invites applications for a Guest Experiences Rides/Transportation Driver to serve Zoo visitors with safe transportation and exceptional guest service.

Responsibilities include operating Zoo Trams and trains, performing safety checks, providing event information, narrating rides, and assisting guests and their belongings while maintaining clean attractions and a friendly demeanor.

Qualifications

• High School diploma or equivalent required.
• Must possess and maintain a valid driver’s license under Ohio law.
• Able to uphold Cleveland Metroparks standards in appearance, attitude, and actions.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Operate Zoo Trams, Boomerang Railroad Train and other attractions safely and courteously.
• Perform daily maintenance and safety checks and complete reports.
• Provide information about events and locations to guests.
• Narrate Zoo Tram and Boomerang Railroad Train rides.
• Assist visitors boarding/departing and with personal property.
• Maintain clean attractions and assist at tram stops.

Skills

Guest service

Safety awareness

Communication

Education

High School diploma or equivalent

Job description

The Cleveland Metroparks invites applications for a Guest Experiences Rides/Transportation Driver to serve Zoo visitors with safe transportation and exceptional guest service.

Responsibilities include operating Zoo Trams and trains, performing safety checks, providing event information, narrating rides, and assisting guests and their belongings while maintaining clean attractions and a friendly demeanor.