Guest Experience Dispatch Lead - Housekeeping Coordinator

Hilton; Fort Lauderdale (FL); Vor Ort; USD 38.000 - 58.000; Vollzeit

Benefits dieser Stelle

Travel perks

ESPP

Parental leave

Caregiving support

Crisis concierge

Mental health

PTO

Health benefits

Retirement plans

Zusammenfassung

Hilton in Fort Lauderdale is seeking a Housekeeping Coordinator to support the Housekeeping Department by coordinating service requests and dispatching tasks. You will help maintain records, assist with office duties, and contribute to a smooth, guest‑focused operation.

You’ll work closely with Housekeeping and Front Office teams to ensure timely room readiness, while handling administrative tasks such as scheduling staff and processing paperwork.

Qualifikationen

• A passion for spreading hospitality and warmth.
• Acting with integrity and doing the right thing.
• Inspired leadership and teamwork.
• Ownership and accountability.
• Focus on now, bringing urgency and discipline.

Aufgaben

• Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
• Maintain service records: Log, track, and close service requests in the work order and/or property management system
• Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
• Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback

Jobbeschreibung

Hilton in Fort Lauderdale is seeking a Housekeeping Coordinator to support the Housekeeping Department by coordinating service requests and dispatching tasks. You will help maintain records, assist with office duties, and contribute to a smooth, guest‑focused operation.

You’ll work closely with Housekeeping and Front Office teams to ensure timely room readiness, while handling administrative tasks such as scheduling staff and processing paperwork.