Guest Experience Director, Cruise & Excursions

American Cruise Lines; Rosedale (MS); Hybrid; USD 27,675 - 46,125; Full time

Benefits offered by this job

Health, dental, vision, and 401(k) with match

Travel, room and board, uniforms, and training included

Job summary

A leading U.S. cruise company seeks a Cruise & Excursions Director for its 2026 season. This full-time hybrid role entails engaging guests on board and during excursions, ensuring a memorable experience. You will schedule activities, manage communication with guests, and oversee excursions. Ideal candidates hold a bachelor's degree in hospitality or tourism and possess strong public speaking, presentation, and time management skills. The position requires working 7 days a week onboard for extended periods, providing an excellent opportunity in the cruise industry.

Qualifications

• Energetic and creative individual with polished presentation skills.
• Experience managing guest interactions effectively.
• Ability to work in a constantly moving environment.

Responsibilities

• Schedule and execute engaging guest activities.
• Communicate effectively with guests on a daily basis.
• Manage shore excursions and vendor relationships.

Skills

Public speaking

Time management

Creative problem-solving

Presentation skills

Knowledge of U.S. Geography

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Audio/visual equipment

Job description

A leading U.S. cruise company seeks a Cruise & Excursions Director for its 2026 season. This full-time hybrid role entails engaging guests on board and during excursions, ensuring a memorable experience. You will schedule activities, manage communication with guests, and oversee excursions. Ideal candidates hold a bachelor's degree in hospitality or tourism and possess strong public speaking, presentation, and time management skills. The position requires working 7 days a week onboard for extended periods, providing an excellent opportunity in the cruise industry.