Guest Experience & Shore Excursions Director

American Cruise Lines; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Travel and training expenses covered

Job summary

A premier cruise line operator is seeking an Excursions Director for the 2026 season to manage guest excursions onboard. This role involves coordinating with vendors, engaging guests, and overseeing all shore excursions. Candidates should possess a Bachelor’s degree in hospitality or tourism, exhibit strong public speaking and time management skills, and be ready for an energetic and demanding environment aboard the ship. The position offers full-time commitment with competitive benefits, including health and 401(k).

Qualifications

• Enthusiasm, confidence, and a can-do attitude.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
• Transportation Worker Identification Credential (TWIC) required.

Responsibilities

• Engage guests during excursions and activities.
• Coordinate logistics with external vendors for excursions.
• Accompany guests and act as brand ambassador.
• Oversee excursion inventory and manage invoicing.

Skills

Guest engagement

Problem-solving

Public speaking

Time management

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A premier cruise line operator is seeking an Excursions Director for the 2026 season to manage guest excursions onboard. This role involves coordinating with vendors, engaging guests, and overseeing all shore excursions. Candidates should possess a Bachelor’s degree in hospitality or tourism, exhibit strong public speaking and time management skills, and be ready for an energetic and demanding environment aboard the ship. The position offers full-time commitment with competitive benefits, including health and 401(k).