Guest Experience Coordinator — Movie Theater

Roadhouse; Colorado; On-site; USD 19,000 - 25,000; Full time

Job summary

RoadHouse Cinemas is seeking an expeditor to drive the guest experience from first impression to last, handling ticket sales, concessions, and dining service with a focus on accuracy and hospitality.

Responsibilities include POS usage, cash handling, merchandise sales, safety adherence, and keeping theatres clean. Previous experience is not required, but barista skills and Food Handler/Title 4/eTips certs within 30 days are a plus.

Qualifications

• No prior experience required.
• Must obtain Title 4/eTips certification and Food Handlers Card within 30 days of hire.
• Barista experience a plus.

Responsibilities

• Lead ticket sales, concession and merchandise handling with urgency and accuracy.
• Provide friendly guest service and answer questions about menu, showtimes and policies.
• Operate POS tablets and card readers; process cash handling and refunds when needed.
• Assist in food and beverage running, bussing, stocking and maintaining cleanliness.
• Follow safety guidelines, maintain theatre cleanliness and reset auditoriums as required.
• Support other departments and perform duties as assigned.

Skills

Basic math skills

Customer service

Multitasking

Attention to detail

Communication

Teamwork

Job description

RoadHouse Cinemas is seeking an expeditor to drive the guest experience from first impression to last, handling ticket sales, concessions, and dining service with a focus on accuracy and hospitality.

Responsibilities include POS usage, cash handling, merchandise sales, safety adherence, and keeping theatres clean. Previous experience is not required, but barista skills and Food Handler/Title 4/eTips certs within 30 days are a plus.