Guest Experience Lead: Tickets, Concessions & Service

Roadhouse Scottsdale LLC; Scottsdale (AZ); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

RoadHouse Cinemas Scottsdale is looking for an expeditor to elevate the guest experience from arrival to departure. You will handle ticket sales, concessions, and running food/beverages while maintaining a clean, safe environment.

Ideal candidates have strong customer service, multitasking ability, and basic cash handling skills. Training will cover safety policies, POS operations, and effective guest communication at RoadHouse Scottsdale.

Qualifikationen

• Customer service experience preferred.
• Demonstrates clear communication and professionalism.
• Ability to multitask and prioritize in a fast-paced setting.
• Basic math and cash handling skills required.

Aufgaben

• Lead guest interaction from arrival to exit to ensure satisfaction.
• Handle ticket sales and concessions with accuracy.
• Operate POS/tablets and gift card transactions.
• Maintain cleanliness of lobby, concessions, and theatres.
• Follow safety and liquor policies (if applicable).
• Restock and prepare concessions items as needed.
• Assist in bussing, running food/beverages, and clearing tables.
• Collaborate with staff across departments as needed.

Kenntnisse

Customer service

Multitasking

Communication

Cash handling

Ausbildung

Food Handlers Card

Title 4/eTips certification

Tools

POS systems

Ticketing hardware

Jobbeschreibung

RoadHouse Cinemas Scottsdale is looking for an expeditor to elevate the guest experience from arrival to departure. You will handle ticket sales, concessions, and running food/beverages while maintaining a clean, safe environment.

Ideal candidates have strong customer service, multitasking ability, and basic cash handling skills. Training will cover safety policies, POS operations, and effective guest communication at RoadHouse Scottsdale.