Guest Experience Coordinator — Front Desk & Admin

Brookdale; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Paid holidays

Life insurance

Tuition reimbursement

Health Savings Account

Flexible Spending Accounts

Early access to earned wages (hourly)

Employee discounts

Referral program

Job summary

Brookdale is actively seeking a Receptionist to support a welcoming community environment in the Denver area. The role involves greeting visitors, directing calls, and handling mail and basic clerical tasks to ensure smooth day-to-day operations.

Responsibilities include maintaining visitor logs, assisting with resident emergencies per community protocol, and contributing to a hospitable, well-organized setting for residents and staff alike.

Qualifications

• Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is actively seeking a Receptionist to support a welcoming community environment in the Denver area. The role involves greeting visitors, directing calls, and handling mail and basic clerical tasks to ensure smooth day-to-day operations.

Responsibilities include maintaining visitor logs, assisting with resident emergencies per community protocol, and contributing to a hospitable, well-organized setting for residents and staff alike.