Guest Experience Concierge | Welcoming Visitors & Office Support

Brookdale; Denver (CO); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discounts

Referral program

Tuition reimbursement

Job summary

Brookdale is seeking a friendly receptionist to greet visitors, answer questions and route calls within a Brookdale community. You will sort and deliver mail, perform light clerical tasks, and maintain visitor logs to ensure smooth daily operations.

Responsibilities include assisting in emergencies per protocol and providing dependable, courteous service to residents and staff in a welcoming environment.

Qualifications

• Greet visitors and direct them to residents or staff.
• Answer questions and maintain visitor logs.
• Sort, deliver and collect mail and assist with basic clerical tasks.

Responsibilities

• Greets all visitors entering the community and directs calls to proper contacts.
• Sort, deliver and collect community and resident mail.
• May respond to resident emergencies following community protocol.
• Provide basic office/clerical support and maintain visitor logs.

Skills

Customer service

Communication

Phone etiquette

Administrative support

Multitasking

Job description

Brookdale is seeking a friendly receptionist to greet visitors, answer questions and route calls within a Brookdale community. You will sort and deliver mail, perform light clerical tasks, and maintain visitor logs to ensure smooth daily operations.

Responsibilities include assisting in emergencies per protocol and providing dependable, courteous service to residents and staff in a welcoming environment.