Luxury Client Experience Coordinator

Allure Aesthetics; King of Prussia (PA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Health insurance eligibility

Paid time off

401k contribution

Bonus opportunity

Paid holidays

At-Cost services after 90 days

Job summary

Allure Aesthetics in King of Prussia, PA seeks a full-time Client Coordinator to elevate the client experience and oversee front office flow. The role requires warmth, polish, and strong organizational skills to warmly greet clients, manage check-ins/outs, and handle scheduling with empathy and discretion.

You will support daily operations, coordinate with providers, answer inquiries, and help maintain a calm, welcoming reception area in a luxury aesthetics setting.

Qualifications

• Friendly, warm, and naturally hospitable.
• Polished, professional, and emotionally intelligent.
• Highly organized with strong attention to detail.
• Able to multitask without sacrificing client care.
• Calm and gracious under pressure.
• Comfortable using computers, scheduling systems, phones, and office technology.
• Reliable, proactive, and willing to help wherever needed.
• Able to communicate clearly, kindly, and professionally.

Responsibilities

• Greet clients warmly and create a welcoming, elevated first impression.
• Assist with check-in and checkout.
• Process payments accurately.
• Schedule, cancel, or adjust follow-up visits and future appointments.
• Help maintain a calm, organized front desk and reception area.
• Prepare clients for appointments including photos, topical products, or escorting to a treatment room.
• Answer phone calls, texts, and emails promptly and professionally.
• Assist clients with scheduling, appointment questions, and general inquiries.
• Communicate clearly with providers, medical assistants, and leadership.
• Escalate issues appropriately while preserving a positive client experience.
• Monitor, organize, and help manage inventory.
• Assist providers with clients as necessary.

Skills

Customer service

Hospitality

Professionalism

Emotional intelligence

Organization

Communication

Multitasking

Calm under pressure

Education

High School Diploma or equivalent

Job description

Allure Aesthetics in King of Prussia, PA seeks a full-time Client Coordinator to elevate the client experience and oversee front office flow. The role requires warmth, polish, and strong organizational skills to warmly greet clients, manage check-ins/outs, and handle scheduling with empathy and discretion.

You will support daily operations, coordinate with providers, answer inquiries, and help maintain a calm, welcoming reception area in a luxury aesthetics setting.