Guest Experience Coordinator

Serenity Healthcare; Gilbert (AZ); On-site; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

Consistent schedule

Career growth

PTO

Paid holidays

Health/dental/vision coverage

401k plan

Referral rewards

Job summary

Serenity Healthcare in Gilbert, AZ seeks a Front Desk Receptionist to be the first friendly face visitors meet. You’ll greet guests, check in, answer calls, and help keep the front area calm and welcoming. No industry experience?

No problem. We’ll teach you the specifics; just bring energy, enthusiasm, and a customer-focused mindset. Enjoy a consistent 3-day-per-week schedule with 13-hour shifts and opportunities to grow.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles
• High School Diploma or GED
• Calm energy and strong team spirit

Responsibilities

• Greet visitors with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we're a collaborative team

Skills

Calm energy

Attention to detail

Team spirit

Education

High School Diploma or GED

Tools

Scheduling software

Email

Databases

Job description

Serenity Healthcare in Gilbert, AZ seeks a Front Desk Receptionist to be the first friendly face visitors meet. You’ll greet guests, check in, answer calls, and help keep the front area calm and welcoming. No industry experience?

No problem. We’ll teach you the specifics; just bring energy, enthusiasm, and a customer-focused mindset. Enjoy a consistent 3-day-per-week schedule with 13-hour shifts and opportunities to grow.