Guest Experience Associate — 3‑Day Week, Growth & PTO

Serenity-Healthcare-1; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k plan

Referral program

Job summary

Serenity-Healthcare-1 in Frisco, TX is seeking a friendly Front Desk Receptionist to be the first welcome for patients and visitors. You will check in guests, answer calls, verify information, and keep the front desk organized and calm.

No prior industry experience is required—we train you. We value energy, reliability, and clear communication, with opportunities to grow and contribute to a supportive team.

Qualifications

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• Strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors - remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed - we're a collaborative team.

Skills

Customer service

Multitasking

Attention to detail

Privacy & confidentiality

Team player

Office software

Education

High School Diploma or GED

Tools

Scheduling software

Email

Databases

Job description

Serenity-Healthcare-1 in Frisco, TX is seeking a friendly Front Desk Receptionist to be the first welcome for patients and visitors. You will check in guests, answer calls, verify information, and keep the front desk organized and calm.

No prior industry experience is required—we train you. We value energy, reliability, and clear communication, with opportunities to grow and contribute to a supportive team.