Front Desk & Guest Experience Coordinator

Serenity Healthcare; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health insurance

Dental

Vision

401k plan

Referral rewards

Career growth

Job summary

Serenity Healthcare in the United States is seeking a friendly Front Desk Receptionist to be the first point of contact for visitors. You will manage check-ins, answer calls, and ensure everyone feels welcome, heard, and supported.

This role emphasizes strong organization, privacy, and teamwork. You will use scheduling software and office tech daily, maintain a tidy reception area, and help with forms while delivering exceptional service.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED required.
• Strong communication and interpersonal skills.

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors by remembering names and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Support team across front desk duties as needed

Skills

Calm energy

Attention to detail

Team player

Multitasking

Customer service

Strong communication

Education

High School Diploma or GED

Tools

Scheduling software

Office technology

CRM/Databases

Job description

Serenity Healthcare in the United States is seeking a friendly Front Desk Receptionist to be the first point of contact for visitors. You will manage check-ins, answer calls, and ensure everyone feels welcome, heard, and supported.

This role emphasizes strong organization, privacy, and teamwork. You will use scheduling software and office tech daily, maintain a tidy reception area, and help with forms while delivering exceptional service.