Guest Experience Coordinator

Equity LifeStyle Properties, Inc.; Desert (TX); On-site; USD 31,000 - 37,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Yuma, Arizona, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences and serve as the first point of contact.

The role includes processing payments, running reports, coordinating with the Property Manager, and maintaining office efficiency while prioritizing customer satisfaction and prompt problem resolution. Applicants should have a high school diploma and at least 1 year in customer service, with the ability to learn new

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Learn new systems

Education

High school diploma

Job description

Equity LifeStyle Properties, Inc. in Yuma, Arizona, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences and serve as the first point of contact.

The role includes processing payments, running reports, coordinating with the Property Manager, and maintaining office efficiency while prioritizing customer satisfaction and prompt problem resolution. Applicants should have a high school diploma and at least 1 year in customer service, with the ability to learn new