Guest Experience Concierge: Welcome, Educate & Sell Memberships
Splash Car Wash, Detail & Oil Change
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Benefits offered by this job
Job summary
Splash Car Wash, Detail & Oil Change in Little Rock, AR is seeking a Customer Concierge to welcome guests, educate them on services and Unlimited Memberships, and help ensure every visit is welcoming and seamless.
No experience? No problem—training is provided. You’ll build relationships, process transactions, and support a fast-paced team while earning hourly pay with commissions on memberships and perks like free car washes and gear.
Qualifications
- Customer service or guest-facing experience preferred.
- Strong communication and interpersonal skills.
- Positive attitude and a passion for helping others.
- Ability to build relationships and understand customer needs.
- Comfortable learning technology and processing transactions.
- Strong attention to detail and problem-solving skills.
- Interest in sales and recommending services to customers.
- Flexible availability, including weekends and holidays, as needed.
Responsibilities
- Welcome guests and create a positive first impression.
- Build relationships through friendly, personalized customer service.
- Educate guests on services and Unlimited Membership benefits.
- Recommend services and membership options based on guest needs.
- Process transactions and assist with customer account inquiries.
- Resolve guest concerns and provide effective solutions.
- Maintain a clean, welcoming lobby and support team operations.
Skills
Job description
Splash Car Wash, Detail & Oil Change in Little Rock, AR is seeking a Customer Concierge to welcome guests, educate them on services and Unlimited Memberships, and help ensure every visit is welcoming and seamless.
No experience? No problem—training is provided. You’ll build relationships, process transactions, and support a fast-paced team while earning hourly pay with commissions on memberships and perks like free car washes and gear.
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