Guest Experience Specialist — Car Wash & Memberships

Mister Car Wash, Inc.; Monroe (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Mister Car Wash is hiring a Guest Service Specialist to greet customers, promote products and Unlimited Wash Club memberships, and ensure everyone leaves with a clean, dry, and shiny car. The role emphasizes customer care, friendly service, and a fast-paced outdoor work environment.

You'll work with a team to maintain site cleanliness, handle customer needs, and contribute to sales goals while enjoying variety and rewarding days.

Qualifications

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong sales ability to promote products and memberships.
• Ability to work well in a team and collaborate to meet goals.
• Flexible with shifts, including weekends and holidays.
• Reliable, punctual, and able to adapt to a fast-paced environment.
• Comfort with physical tasks and standing for extended periods.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Thank customers genuinely for choosing Mister Car Wash.
• Anticipate and solve customer needs in real time.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and reach goals.
• Assist with general operations and customer flow.

Skills

Customer service

Sales

Teamwork

Flexibility

Reliability

Outdoor work

Job description

Mister Car Wash is hiring a Guest Service Specialist to greet customers, promote products and Unlimited Wash Club memberships, and ensure everyone leaves with a clean, dry, and shiny car. The role emphasizes customer care, friendly service, and a fast-paced outdoor work environment.

You'll work with a team to maintain site cleanliness, handle customer needs, and contribute to sales goals while enjoying variety and rewarding days.