Guest Experience Concierge — Private Club Front Desk

The-June; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

The June, a private members club in Jacksonville, FL, is seeking a warm, organized Receptionist to be the first point of contact for members and guests. You will manage arrivals, phone and email inquiries, and provide day-to-day front-of-house administration with polish and discretion.

The ideal candidate is welcoming, detail-oriented, and able to handle multiple requests calmly. Experience in hospitality or private clubs, plus reservation systems proficiency, will help you excel in this role.

Qualifications

• 1+ years of experience in a receptionist, front desk, or guest services role, ideally in hospitality or a private club.
• Strong verbal and written communication skills.
• Comfortable with reservation systems, phones, and standard office software.
• Flexibility to work varied shifts, including evenings and weekends as needed.

Responsibilities

• Greet members and guests warmly upon arrival, confirming reservations and directing them appropriately.
• Answer and route phone calls and emails promptly and professionally.
• Maintain accurate reservation and waitlist records across dining, events, and club amenities.
• Handle member requests and questions with discretion, escalating as needed.
• Support day-to-day front-of-house administrative tasks, including mail, deliveries, and general correspondence.
• Maintain a clean, organized, welcoming reception area at all times.
• Assist with membership file updates and basic data entry as assigned.
• Coordinate with FOH leadership and departments to relay member needs or issues.

Skills

Welcoming demeanor

Attention to detail

Discretion

Communication skills

Phone etiquette

Tools

Reservation systems

Office software

Phone systems

Job description

The June, a private members club in Jacksonville, FL, is seeking a warm, organized Receptionist to be the first point of contact for members and guests. You will manage arrivals, phone and email inquiries, and provide day-to-day front-of-house administration with polish and discretion.

The ideal candidate is welcoming, detail-oriented, and able to handle multiple requests calmly. Experience in hospitality or private clubs, plus reservation systems proficiency, will help you excel in this role.