Guest Experience Concierge - Part Time, Flexible Schedule

Frenchies, LLC; Smyrna (GA); On-site; USD 20,664 - 27,552; Part time

Job summary

Frenchies, LLC is seeking a friendly Guest Experience Coordinator to be the first face guests see and to keep daily salon operations running smoothly. You will thrive on staying on your feet, juggling multiple tasks, and genuinely caring for clients.

The role offers about 20 hours per week with flexible shifts; weekend coverage may be required. A strong patient, customer-focused attitude and familiarity with scheduling software are essential to success.

Qualifications

• Outgoing, people-first personality.
• Confident phone and customer service skills.
• Comfortable with computers and scheduling software.
• Strong multitasker with sharp organizational instincts.
• Team player, ready to pitch in wherever needed.
• Retail, restaurant, fitness studio, or similar customer-facing experience is a plus.

Responsibilities

• Welcome guests and manage check-in/check-out.
• Handle scheduling and phone inquiries.
• Help guests choose and book services.
• Offer retail.
• Check in on guests mid-service for comfort.
• Laundry.
• Sanitizing tools and pedicure bowls.
• Sweeping and mopping between services.
• General studio organization.

Skills

People skills

Customer service

Multitasking

Organization

Team player

Reliability

Tools

Scheduling software

Job description

Frenchies, LLC is seeking a friendly Guest Experience Coordinator to be the first face guests see and to keep daily salon operations running smoothly. You will thrive on staying on your feet, juggling multiple tasks, and genuinely caring for clients.

The role offers about 20 hours per week with flexible shifts; weekend coverage may be required. A strong patient, customer-focused attitude and familiarity with scheduling software are essential to success.