Guest Experience Concierge (Front Desk)

HHM Hospitality; Lyons Township (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance and Wellness Program

Job summary

HHM Hospitality in Lyons Township, Illinois is seeking a Guest Service Agent to greet and service guests according to hotel standards. Responsibilities include registering guests, handling payments, and responding to complaints. The ideal candidate has customer service experience and knowledge of PMS systems.

Benefits include competitive wages, health insurance, paid time off, and a 401k company match, making this a rewarding opportunity for job seekers.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.

Responsibilities

• Greet, register, and service guests in a friendly and courteous manner.
• Register and assign guests to hotel rooms.
• Respond to guest requests in a timely manner.
• Secure guests' valuables in hotel safe or safe-deposit boxes.
• Assist in the breakfast area when needed.

Skills

Customer service experience

Knowledge of PMS systems

Education

High School diploma or equivalent

Job description

HHM Hospitality in Lyons Township, Illinois is seeking a Guest Service Agent to greet and service guests according to hotel standards. Responsibilities include registering guests, handling payments, and responding to complaints. The ideal candidate has customer service experience and knowledge of PMS systems.

Benefits include competitive wages, health insurance, paid time off, and a 401k company match, making this a rewarding opportunity for job seekers.