Guest Experience Concierge — Flexible Hours

Tommy Bahama Miramonte Resort & Spa; Indio (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Tommy Bahama Miramonte Resort & Spa is seeking a Front Desk Agent in Indio, CA. You will warmly welcome guests, manage check-in/check-out, handle reservations, and answer questions with a gracious, professional manner.

You will also perform daily accounting tasks with accuracy. The ideal candidate will have strong English communication, exceptional customer service, and the ability to multitask in a fast-paced hotel environment.

Qualifications

• Ability to communicate clearly in English with guests, colleagues and management.
• Strong customer service orientation and courtesy.
• Must be able to multitask and maintain accuracy under pressure.
• Basic math for daily accounting procedures.
• Familiarity with hotel front desk operations preferred.

Responsibilities

• Check-in and check-out guests in a confident, friendly manner.
• Assist guests with luggage and provide information on resort amenities.
• Handle reservations and respond to guest inquiries promptly.
• Answer questions professionally and maintain accurate daily accounting procedures.

Skills

English communication

Customer service

Multitasking

Attention to detail

Luggage handling

Education

High school diploma

Job description

Tommy Bahama Miramonte Resort & Spa is seeking a Front Desk Agent in Indio, CA. You will warmly welcome guests, manage check-in/check-out, handle reservations, and answer questions with a gracious, professional manner.

You will also perform daily accounting tasks with accuracy. The ideal candidate will have strong English communication, exceptional customer service, and the ability to multitask in a fast-paced hotel environment.