Guest Experience Concierge — Flexible Hours

Best Cleaners, Inc.; Canton (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniform shirts

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Six paid holidays

Paid birthday for all employees

No Sundays or late nights

401K with company match

50% dry-cleaning discount

Job summary

Best Cleaners, Inc. in Canton, CT is seeking a Customer Experience Specialist to be the friendly face and voice of the store. You’ll greet customers, guide them through services, and ensure they get exactly what they need.

You’ll process transactions, manage garments, and collaborate with teammates to keep operations smooth and enjoyable. We offer a supportive environment with benefits and opportunities for growth.

Qualifications

• A people-first mindset and a love for engaging with customers.
• Strong communication and listening skills.
• Reliability, integrity, and a proactive attitude.
• Ability to multitask in a fast-paced environment.
• Willingness to learn (we’ll teach you everything you need to know).
• Bonus points for retail, hospitality, or customer-facing experience.
• Understanding of garment flow as it pertains to production standards.
• Flexibility to increase/reduce hours during busy/slow periods.

Responsibilities

• Greet customers with warmth, energy, and genuine care.
• Guide guests through our services, ensuring they get exactly what they need.
• Process transactions with accuracy and ease.
• Tag, organize, and manage garments with attention to detail.
• Handle questions or concerns with confidence and positivity.
• Collaborate with teammates to keep operations smooth and fun.
• Be an ambassador of our brand, spreading service excellence every day.

Skills

People skills

Communication

Reliability

Multitasking

Willingness to learn

Job description

Best Cleaners, Inc. in Canton, CT is seeking a Customer Experience Specialist to be the friendly face and voice of the store. You’ll greet customers, guide them through services, and ensure they get exactly what they need.

You’ll process transactions, manage garments, and collaborate with teammates to keep operations smooth and enjoyable. We offer a supportive environment with benefits and opportunities for growth.