Guest Experience Lead (Flexible Schedules)

BEST; Plainville (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniform shirts

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Six paid holidays

Birthday paid for all employees

No Sundays or late nights

Employee Assistance Program

Vacation after one year

401K after one year with company match

Flexible Spending Account

50% discount on dry cleaning

Job summary

Best Cleaners is seeking a Customer Experience Specialist in Plainville, CT. You will greet guests, guide them through services, and process transactions with care, while keeping garments organized and ready for pickup.

This on-site role emphasizes friendly service, teamwork, and a positive store atmosphere. We offer a starting wage of $17.00 per hour (based on experience) with full-time benefits and a strong culture of growth.

Qualifications

• Customer-first mindset and the ability to engage with guests.
• Strong communication and listening skills.
• Reliability, integrity, and a proactive attitude.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and grow within the role.
• Bonus for retail, hospitality, or customer-facing experience.
• Understanding of garment flow related to production standards.

Responsibilities

• Greet customers with warmth, energy, and genuine care
• Guide guests through services to meet their needs
• Process transactions with accuracy and ease
• Tag, organize, and manage garments with attention to detail
• Handle questions or concerns with confidence and positivity
• Collaborate with teammates to keep operations smooth and fun
• Be an ambassador of our brand, spreading service excellence every day

Skills

Customer service

Communication

Retail experience

Teamwork

Flexibility

Multitasking

Cash handling

Job description

Best Cleaners is seeking a Customer Experience Specialist in Plainville, CT. You will greet guests, guide them through services, and process transactions with care, while keeping garments organized and ready for pickup.

This on-site role emphasizes friendly service, teamwork, and a positive store atmosphere. We offer a starting wage of $17.00 per hour (based on experience) with full-time benefits and a strong culture of growth.