Guest Experience Concierge & Breakfast Attendant

Concord Hospitality Enterprises; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Discounted room rates

Job summary

Concord Hospitality Enterprises in Columbus, OH seeks a friendly Concierge to enhance guest experiences. You will be the go-to person for ideas, directions, and local recommendations to make each stay memorable.

You will respond to requests for arrangements, coordinate with hotel departments, and provide information about nearby attractions and events. A polished appearance and professional communication are essential.

Qualifications

• Excellent guest service and communication skills.
• Ability to handle multiple requests with discretion.
• Knowledge of local attractions to advise guests.

Responsibilities

• Respond to guest requests for arrangements (transportation, reservations, dry cleaning) by making arrangements or identifying providers.
• Gather, summarize, and provide information to guests about the property and surrounding area amenities.

Education

High School Diploma

Job description

Concord Hospitality Enterprises in Columbus, OH seeks a friendly Concierge to enhance guest experiences. You will be the go-to person for ideas, directions, and local recommendations to make each stay memorable.

You will respond to requests for arrangements, coordinate with hotel departments, and provide information about nearby attractions and events. A polished appearance and professional communication are essential.