Bellperson- Transportation (PT-Flexible)- $10/hour

Auburn-Marriott-Opelika-Resort-; Opelika (AL); Hybrid; USD 12,000 - 17,000; Part time

Job summary

Auburn Marriott Opelika Resort is seeking a Bellperson- Transportation (PT-Flexible) at $10/hour, on-site. The role involves greeting guests, assisting with luggage, and coordinating transportation to ensure a pleasant stay. You will manage Bell Stand communications and help guests with directions and local information.

This is a part-time, on-site position supporting the front desk and other departments. Expect to deliver top-tier hospitality, handle guest requests promptly, and maintain an

Qualifications

• Provide exceptional guest service by greeting and assisting guests throughout their stay.
• Carry guests' luggage to and from rooms and assist with transportation when needed.
• Maintain Bell Stand phone and address guest inquiries promptly.

Responsibilities

• Exemplify exceptional customer service and greet guests.
• Assist guests with luggage and transportation to/from cars.
• Handle Bell Stand phone inquiries and requests with attentiveness.
• Provide directions and information about hotel facilities and local attractions.
• Collaborate with front desk to ensure smooth check-in/check-out.

Skills

Customer service

Luggage handling

Communication

Hospitality

Job description

Bellperson- Transportation (PT-Flexible)- $10/hour

Job Category: Front Office

Requisition Number: BELLP019076

• Posted : August 19, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Description

As a member of our hospitality team, the primary responsibility of a Bellperson is to provide exceptional guest service by warmly greeting and assisting guests throughout their stay. This involves greeting guests with a friendly demeanor and offering assistance upon their arrival to ensure their immediate needs are cared for. This role is responsible for carrying guests' luggage to and from their assigned rooms, ensuring their comfort, and settling them in. This role also maintains the Bell Stand phone, promptly addressing any inquiries or requests from guests, and providing helpful information such as directions, operating hours, nearby attractions, and details about room amenities to ensure that guests have a pleasant experience, making their stay enjoyable and memorable.

• Exemplify exceptional customer service skills, extending a warm welcome to guests and ensuring their comfort throughout their stay.
• Assist guests with their luggage, promptly and courteously handling transportation to and from their cars.
• Efficiently handle incoming calls to the Bell Stand, addressing guest inquiries and fulfilling requests with a high level of attentiveness.
• Offer detailed directions and valuable information about hotel facilities, local attractions, and in-room amenities, enhancing the guest experience.
• Prioritize hospitality, consistently exceeding guest expectations with every interaction to leave a lasting positive impression.
• Provide valuable assistance with transportation arrangements, ensuring guests' convenience and ease of travel.
• Handle guest complaints and concerns with a professional demeanor, actively seeking suitable resolutions to foster guest satisfaction.
• Maintain the Bell Stand area in a clean and organized manner, presenting a polished and inviting environment to guests.
• Collaborate seamlessly with other hotel departments, ensuring a coordinated effort to deliver exceptional guest experiences.
• Monitor and manage inventory of Bell Stand supplies and equipment, ensuring availability and efficiency in operations.
• Maintain accurate records of guest interactions and services provided, contributing to a personalized and efficient guest experience.
• Collaborate with the front desk team to ensure streamlined check-in and check-out processes, ensuring guests' seamless transitions.
• Strive for continuous improvement, seeking opportunities to enhance the Bell Stand service and overall guest satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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