Guest Experience Concierge — Auto Collision Center

Asbury; Holliston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid time off

Medical, dental, vision insurance

401(k) with company match

Career development opportunities

Job summary

Asbury is seeking an Automotive Collision Center Receptionist in Holliston, MA. The role is the first impression for guests, handling front-desk duties, calls, and coordination across departments with a polished, professional demeanor.

The position requires strong communication, multitasking, and computer skills, including Outlook, within a fast-paced automotive environment. Weekly pay, comprehensive benefits, and growth opportunities are offered.

Qualifications

• Excellent verbal and written communication with guests.
• Professional demeanor and polished appearance.
• Ability to multitask in a fast-paced dealership environment.
• Strong computer and phone proficiency with Outlook.

Responsibilities

• Welcome and assist all walk-in guests with professionalism and warmth.
• Manage a high volume of inbound phone calls and direct guests.
• Assess guest needs and route to sales, service or management.
• Provide accurate information, take messages, ensure timely follow-up.
• Support administrative duties and maintain front desk area.
• Keep reception area polished and reflect the flagship facility.
• Adapt to evolving business needs and assist as assigned.

Skills

Communication

Guest service

Professional demeanor

Multitasking

Outlook proficiency

Attention to detail

Bilingual (a plus)

Flexible schedule

18 years or older

Pre-employment screening

Tools

Microsoft Outlook

Job description

Asbury is seeking an Automotive Collision Center Receptionist in Holliston, MA. The role is the first impression for guests, handling front-desk duties, calls, and coordination across departments with a polished, professional demeanor.

The position requires strong communication, multitasking, and computer skills, including Outlook, within a fast-paced automotive environment. Weekly pay, comprehensive benefits, and growth opportunities are offered.