Guest Experience Concierge

Dreamscape Hospitality; Tulsa (OK); On-site; Full time

Job summary

A hotel management company is seeking a Guest Services Representative to provide exceptional customer service. Responsibilities include checking guests in and out, managing reservations, and addressing inquiries. Ideal candidates will have strong communication skills and previous experience in hospitality or customer service. This role offers a competitive salary and the opportunity to work in a dynamic environment.

Qualifications

• Strong customer service skills are required.
• Previous experience in hospitality is preferred.
• Basic computer skills are needed.

Responsibilities

• Greet guests and check them in at the hotel.
• Handle guest inquiries and provide solutions.
• Assist with luggage handling and concierge services.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Some college or hospitality training

Tools

Hotel reservation software

Job description

A hotel management company is seeking a Guest Services Representative to provide exceptional customer service. Responsibilities include checking guests in and out, managing reservations, and addressing inquiries. Ideal candidates will have strong communication skills and previous experience in hospitality or customer service. This role offers a competitive salary and the opportunity to work in a dynamic environment.