Guest Experience Concierge

Seeds Renewables; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Part time

Job summary

Seeds Renewables is looking for a Guest Information Specialist to join our team at OdySea Aquarium in Scottsdale, AZ. In this role, you will provide essential information to guests through phone and email as the first point of contact, ensuring a welcoming atmosphere.

We seek candidates with customer service experience and strong communication skills. Responsibilities include supporting Group Sales and managing guest interactions. Must be adaptable to varying weather conditions and able to handle physical requirements of the job.

Qualifications

• Minimum 1-3 years of experience in customer service or administrative roles.
• Experience with handling high call volumes.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Assist guests with planning their visit and provide information.
• Maintain a positive and welcoming environment.
• Manage incoming phone calls and redirect as necessary.

Skills

Customer service

Communication

Admin support

Sales transactions

Problem-solving

Education

High School diploma or GED

Tools

Point of sale systems

Microsoft Word

Microsoft Excel

Job description

Seeds Renewables is looking for a Guest Information Specialist to join our team at OdySea Aquarium in Scottsdale, AZ. In this role, you will provide essential information to guests through phone and email as the first point of contact, ensuring a welcoming atmosphere.

We seek candidates with customer service experience and strong communication skills. Responsibilities include supporting Group Sales and managing guest interactions. Must be adaptable to varying weather conditions and able to handle physical requirements of the job.