Guest Experience Specialist - Sales & Service

Seeds Renewables; Scottsdale (AZ); On-site; USD 17,218 - 24,523; Full time

Job summary

An aquarium facility in Scottsdale is seeking Guest Relations Specialists to enhance guest experiences through exemplary service. Responsibilities include ticket sales, assisting visitors, and maintaining a welcoming environment. Candidates should have a high school diploma and a year of customer service experience. The position requires a friendly approach, cash handling skills, and the ability to work in a team. This role offers various shifts, including weekends and holidays.

Qualifications

• 1 year previous retail, customer service or attraction experience required.
• Ability to work a variety of shifts including weekends, evenings and holidays.
• Must be able to push/pull up to 50 pounds.

Responsibilities

• Lead by example in interactions with guests.
• Conduct sales transactions accurately and efficiently.
• Provide visit information, assist guests, and resolve issues.
• Maintain cleanliness and safety of the assigned work area.
• Attend training programs and master all responsibilities.

Skills

Customer service

Proactive communication

Teamwork

Cash handling

Conflict resolution

Education

High school diploma or equivalent

Job description

An aquarium facility in Scottsdale is seeking Guest Relations Specialists to enhance guest experiences through exemplary service. Responsibilities include ticket sales, assisting visitors, and maintaining a welcoming environment. Candidates should have a high school diploma and a year of customer service experience. The position requires a friendly approach, cash handling skills, and the ability to work in a team. This role offers various shifts, including weekends and holidays.