Guest Experience Concierge

Davidson Hospitality Group; San Diego (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Paradise Point Resort and Spa in San Diego is seeking a friendly Greeter/Cashier to welcome guests and assist with inquiries while performing cashiering duties. You will be the first impression and help ensure smooth check-in and check-out processes.

Ideal candidates are energetic, fluent in English, able to multitask, and comfortable handling cash and POS systems. This on-site role offers dynamic teamwork and opportunities to contribute to memorable guest experiences.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Greet guests with a warm and friendly demeanor, creating a positive and inviting atmosphere.
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs.
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures.
• Maintain a clean and organized work area, including the cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for nearby attractions, dining options, and activities.
• Demonstrate a proactive approach in resolving guest issues or concerns.
• Uphold the hotel/resort's brand standards and contribute to a positive team culture.

Skills

Customer service

Communication

English fluency

High energy

Multitasking

Attention to detail

POS systems

Flexible scheduling

Education

High school diploma

Job description

Paradise Point Resort and Spa in San Diego is seeking a friendly Greeter/Cashier to welcome guests and assist with inquiries while performing cashiering duties. You will be the first impression and help ensure smooth check-in and check-out processes.

Ideal candidates are energetic, fluent in English, able to multitask, and comfortable handling cash and POS systems. This on-site role offers dynamic teamwork and opportunities to contribute to memorable guest experiences.