Guest Experience Concierge

Compass Group USA; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Job summary

Canteen, a Compass Group brand, is hiring a full-time Receptionist in Phoenix, AZ. You will greet visitors, answer calls, and manage front desk duties to create a welcoming atmosphere for guests and staff.

Responsibilities include coordinating conference room reservations, assisting with wayfinding, and liaising with facilities and IT to resolve issues. Previous reception or customer service experience is preferred; a professional appearance and friendly demeanor are essential.

Qualifications

• Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Responsibilities

• Greet visitors warmly and assist with check-in.
• Answer phones, take messages, and direct inquiries.
• Manage conference room scheduling and reservations.
• Enforce established security policies for visitors and staff.
• Provide hospitality services and help with wayfinding and amenities in the building.
• Coordinate requests with facilities, IT, and mail rooms.
• Perform other duties as assigned.

Skills

Reception experience

Customer service

Office communication

Tools

Office software

Phone systems

Job description

Canteen, a Compass Group brand, is hiring a full-time Receptionist in Phoenix, AZ. You will greet visitors, answer calls, and manage front desk duties to create a welcoming atmosphere for guests and staff.

Responsibilities include coordinating conference room reservations, assisting with wayfinding, and liaising with facilities and IT to resolve issues. Previous reception or customer service experience is preferred; a professional appearance and friendly demeanor are essential.