Guest Experience Concierge

Highgate; Paradise Valley (AZ); On-site; USD 20,664 - 34,440; Part time

Job summary

Highgate is seeking a Guest Service Agent in Paradise Valley, Arizona. In this role, you will provide attentive service to guests during check-in and throughout their stay. Responsibilities include managing inquiries, handling room reservations, and assisting guests effectively. Ideal candidates should have a High School diploma and customer service experience. The role demands good communication skills and the ability to multitask while maintaining a friendly demeanor. Join Highgate to contribute to an authentic Arizona experience.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.
• Customer service experience preferred.

Responsibilities

• Greet and welcome all guests at the Front Desk.
• Answer guest inquiries about hotel services.
• Handle check-ins and checkouts efficiently.

Skills

Customer service

Communication skills

Multitasking

Education

High School diploma or equivalent

College coursework in related field

Tools

Front Desk computer system

PBX console

Job description

Highgate is seeking a Guest Service Agent in Paradise Valley, Arizona. In this role, you will provide attentive service to guests during check-in and throughout their stay. Responsibilities include managing inquiries, handling room reservations, and assisting guests effectively. Ideal candidates should have a High School diploma and customer service experience. The role demands good communication skills and the ability to multitask while maintaining a friendly demeanor. Join Highgate to contribute to an authentic Arizona experience.