Frontline Guest Experience Team Member

Firehouse Subs - NC SC; Charlotte (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking the next ROCK STAR for our local Firehouse Subs restaurant. A Team Member must understand the customer experience and that they are the Face of Firehouse Subs, delivering friendly service and quality sandwiches.

Part-time and full-time positions are available. Responsibilities include greeting customers, handling transactions, maintaining cleanliness, and operating the cash register safely.

Qualifications

• Must be 16 years old.
• Computer skills, including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop throughout assigned shift.
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Responsible for delivering an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Clean store, small wares, merchandise, and physical plant as necessary.
• Must be able to operate food preparation machinery.
• Adhere to all food, safety, and security guidelines.
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies.

Skills

Customer service

Teamwork

Tools

Microsoft Office

Register skills

Job description

Firehouse Subs is seeking the next ROCK STAR for our local Firehouse Subs restaurant. A Team Member must understand the customer experience and that they are the Face of Firehouse Subs, delivering friendly service and quality sandwiches.

Part-time and full-time positions are available. Responsibilities include greeting customers, handling transactions, maintaining cleanliness, and operating the cash register safely.