Guest Experience Champion - Front Desk (Part-Time)

BENCHMARK; Scottsdale (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is hiring for a Part-Time Front Desk Agent at Hotel Valley Ho in Scottsdale, AZ. The role focuses on creating a memorable guest experience and delivering outstanding hospitality service.

Ideal candidates are friendly, reliable, and capable of standing for shifts, with strong communication skills and the ability to work weekends and holidays. Benefits include 401k with company match and recognition programs.

Qualifications

• High school diploma or equivalent.
• Outgoing and engaging personality.
• Computer skills.
• Excellent verbal and written communication.
• Ability to work in a fast-paced setting.
• Weekend and holiday availability.
• Ability to stand for duration of shift.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and WOW guests through recovery when things aren’t quite right.
• Promote and sell special hotel programs.
• Interact with hotel staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Skills

Outgoing personality

Computer skills

Verbal communication

Written communication

Fast-paced environment

Flexible schedule

Stand for long shifts

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is hiring for a Part-Time Front Desk Agent at Hotel Valley Ho in Scottsdale, AZ. The role focuses on creating a memorable guest experience and delivering outstanding hospitality service.

Ideal candidates are friendly, reliable, and capable of standing for shifts, with strong communication skills and the ability to work weekends and holidays. Benefits include 401k with company match and recognition programs.