Reservations Specialist | Flexible Schedule & Wanderlust

Pyramid Global Hospitality; Scottsdale (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Job summary

Pyramid Global Hospitality is hiring a Reservations Agent for Hotel Valley Ho in Scottsdale, AZ. Join a dynamic team focused on delivering exceptional guest experiences in a luxury resort setting.

You will handle guest inquiries, take reservations, and support revenue goals while maintaining excellent service. The position requires a flexible schedule, strong communication, and a passion for hospitality. 401k with company match is provided as part of benefits.

Qualifications

• Prior hospitality/customer service experience a plus.
• Strong verbal and written communication skills.
• Flexible schedule including nights, weekends and holidays.
• Positive, engaging personality with a desire to help guests.

Responsibilities

• Assist guests in discovering and booking the Wanderlust experience.
• Answer calls and greet guests from around the world warmly.
• Make reservations for all resort accommodations with accuracy.
• Communicate guest needs to relevant departments and optimize revenue.

Skills

Customer service

Call handling

Reservations software

Sales skills

Education

High school diploma

Tools

Reservations software

Job description

Pyramid Global Hospitality is hiring a Reservations Agent for Hotel Valley Ho in Scottsdale, AZ. Join a dynamic team focused on delivering exceptional guest experiences in a luxury resort setting.

You will handle guest inquiries, take reservations, and support revenue goals while maintaining excellent service. The position requires a flexible schedule, strong communication, and a passion for hospitality. 401k with company match is provided as part of benefits.