Guest Experience Champion - Flexible Shifts

Target; Palm Desert (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Target is seeking a Guest Advocate in Palm Desert, CA. This role focuses on delivering a welcoming guest experience, assisting with purchases, and guiding guests through the Target App and loyalty programs.

As a Guest Advocate, you will greet customers, help find items, resolve issues, and support other team members. You’ll also work across Drive Up, Order Pick-Up, and returns, maintaining safety and store standards.

Qualifications

• Strong guest interaction and customer service focus.
• Willingness to work flexible hours including nights, weekends, holidays.
• Ability to communicate clearly and attentively with guests and team members.
• Comfort with using handheld scanners and store tech.
• Able to work in a fast-paced, active environment and resolve issues on the spot.

Responsibilities

• Greet guests and deliver a friendly, helpful interaction.
• Assist guests in finding items and resolving issues for a smooth shopping experience.
• Explain and promote Target's benefits, services, and app features.
• Scan and bag items accurately and maintain checkout efficiency.
• Support team members and adapt to store needs during shifts.

Skills

Customer service

Communication

Flexibility

Teamwork

Problem solving

Handheld scanners

POS systems

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Palm Desert, CA. This role focuses on delivering a welcoming guest experience, assisting with purchases, and guiding guests through the Target App and loyalty programs.

As a Guest Advocate, you will greet customers, help find items, resolve issues, and support other team members. You’ll also work across Drive Up, Order Pick-Up, and returns, maintaining safety and store standards.