Guest Experience Champion - Flexible Shifts

Target; Carson (CA); On-site; USD 54,443,000 - 57,859,000; Full time

Job summary

Target is hiring a Guest Advocate to welcome guests, resolve questions and assist with shopping needs. You will help guests navigate the store, explain promotions and loyalty programs, and support quick, friendly checkout. The role emphasizes safety, accuracy, and teamwork in a fast-paced retail environment.

You will work with in-store and digital services, helping guests use features like the Target App, Drive Up, and Order Pick Up while maintaining a welcoming, helpful attitude.

Qualifications

• Strong customer service and guest interaction skills.
• Ability to communicate clearly and warmly with guests.
• Willingness to work in a fast-paced environment and help teammates.

Responsibilities

• Demonstrate a service culture prioritizing the guest experience.
• Greet guests and assist with tasks to solve needs.
• Inform guests about promos, store activities and events.
• Know and explain benefits of Target Loyalty programs and assist with sign-up as needed.
• Scan and bag items efficiently and safely.
• Assist with Drive Up, Order Pick Up, and returns per policy.

Skills

Guest interaction

Communication

Teamwork

Flexibility

Attention to detail

Tools

Handheld scanners

Target App basics

Job description

Target is hiring a Guest Advocate to welcome guests, resolve questions and assist with shopping needs. You will help guests navigate the store, explain promotions and loyalty programs, and support quick, friendly checkout. The role emphasizes safety, accuracy, and teamwork in a fast-paced retail environment.

You will work with in-store and digital services, helping guests use features like the Target App, Drive Up, and Order Pick Up while maintaining a welcoming, helpful attitude.