Guest Experience Lead: Flexible Schedule & Growth

McDonald's; Rio Linda (CA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible Schedule

Sick Pay

Free Uniforms

Tuition Assistance

Free Meals

Discount Programs

Employee of the Month

Growth Opportunities

Job summary

McDonald's offers a part-time Guest Experience Leader role designed to welcome guests, address concerns, and guide them through self-order kiosks while maintaining a clean, welcoming environment. The position emphasizes customer care and teamwork in a fast-paced setting.

The franchisee-operated restaurant provides flexible scheduling, tuition assistance and employee rewards as part of its benefits program. Training and ongoing development are available to help you grow with the team.

Responsibilities

• Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
• Expertly handle guest concerns and know when it is appropriate to bring an issue to management
• Assisting guests with the self-order kiosks and troubleshooting common issues
• Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
• Paying special attention to assist families with children and guests with special needs
• Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
• Identifying potential areas of improvement and sharing these opportunities with management

Job description

McDonald's offers a part-time Guest Experience Leader role designed to welcome guests, address concerns, and guide them through self-order kiosks while maintaining a clean, welcoming environment. The position emphasizes customer care and teamwork in a fast-paced setting.

The franchisee-operated restaurant provides flexible scheduling, tuition assistance and employee rewards as part of its benefits program. Training and ongoing development are available to help you grow with the team.