Guest Experience Champion - Flexible Hours

Target; Tucson (AZ); On-site; USD 19,000 - 27,000; Full time

Job summary

Target in Tucson, AZ is seeking a Guest Advocate to help guests, answer questions, and guide them through shopping and services.

You will greet guests, assist with returns, explain features like Drive Up, Order Pick Up, and Wallet in the Target app, and maintain a clean, welcoming store environment.

This role requires a friendly, flexible team player able to work nights, weekends and holidays, with a focus on accuracy and guest satisfaction.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Capable of remaining focused in a fast-paced environment and accomplish multiple tasks.
• Resolve guest questions quickly on the spot.

Responsibilities

• Greet guests and deliver an easy, inspiring, and friendly guest experience.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Explain and promote Target benefits, apps, and services to guests.
• Scan and bag items efficiently, and direct guests to pickup and drive-up options.
• Maintain cleanliness and safety in the store and assist with returns as needed.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Tools

POS system

Handheld scanners

Job description

Target in Tucson, AZ is seeking a Guest Advocate to help guests, answer questions, and guide them through shopping and services.

You will greet guests, assist with returns, explain features like Drive Up, Order Pick Up, and Wallet in the Target app, and maintain a clean, welcoming store environment.

This role requires a friendly, flexible team player able to work nights, weekends and holidays, with a focus on accuracy and guest satisfaction.